Frequently asked questions

Type the code into the search box: E-23, e23 and E 23 all find the same product. If the code matches exactly, that product appears at the top of the list.

Yes. When you type a note such as “vanilla” or “lavender”, products whose official note list contains that note are added to the results and marked “matched in notes”. Notes can be searched in Turkish, English or German.

The “Find your scent” guide narrows down the perfumes with questions about scent family, notes you love and avoid, gender and budget. Each suggestion says why it was made.

Each filter only shows options for which the selected type has information; for example, room and car fragrances have no gender or scent family information, so those filters are hidden.

When you select a size on the product page, the price, image and the item added to the bag change together. You can also change the size of multi-size products in the bag.

It is the price calculated per 100 ml so that products in different sizes can be compared fairly. It is not calculated for sets and accessories.

Up to three at a time. You can add them with the “Compare” button on product cards, or open two products side by side in one tap with “Compare with this product” under similar products.

No. Closeness is based only on the published scent family and shared notes; it does not mean they are exactly the same scent.

No. When the site is shown in English or German, prices are still shown in Turkish lira (TRY); the currency is not converted.

Only in this browser. There are no accounts and this information is not sent to any server; it does not appear on other devices and is lost when browser data is cleared.

Using the “My scent journal” line on a product page, you can mark a scent as “Want to try”, “Tried, liked it” or “Not for me” and add a short note. Your notes are not published as reviews; they stay only in this browser. If you like, you can start the “Find your scent” guide from the perfumes you liked.

Use “Download backup file” at the bottom of the favourites page to save a file, then add it in the other browser with “Restore from backup”. Before restoring, you see what will be added; existing entries are not deleted. Your bag and prices are not included in the file.

Use the “Undo” that appears right after removing it to put the product back in its place. “Move to favourites” can be undone the same way.

Yes. Enter your name, phone and address in the quick order form in your bag; the order message opens ready in WhatsApp and you just tap “Send”. No account is needed; the order is final once the store confirms it. Online card payment is not active yet.

Orders are handed to Yurtici Kargo within 1 to 3 business days after confirmation. Shipping is free on orders of 650 TL or more, otherwise 100 TL. Details are on the Delivery and Shipping page (in Turkish).

Products with unopened protective packaging (film, tape, seal) that have not been used can be returned within 14 days of delivery. Opened perfumes and personal care products cannot be returned for hygiene reasons; your rights for damaged or wrong items remain.